do i have to make appointment at apple store

#Do i have to make appointment at apple store password#

To protect your data, erase your iOS or iPadOS device. If your device won't turn on or respond, finish as many steps as possible: Take these steps before you send in your device. If you don't remember your Apple ID and password, go to iForgot. This policy is in force to prevent unauthorized persons from servicing your device without your knowledge. *If you're unable to turn off Find My, Apple might not be able to service your device. A form of personal identification, such as a driver’s license, passport, or other government-issued ID.Your device and any accessories that you need help with.Your sales receipt (if possible), in case your service requires proof of purchase.When you go, remember to bring these items:

For example, schedule a Genius Bar reservation before you go to an Apple Store. If you haven't already, check whether you need an appointment before you go to a service location. Under Wallet & Apple Pay, select Remove Items. If your device is unresponsive, sign in to, select Devices, then select the unresponsive device. Be sure all transit and e-Money cards are removed from the Wallet app. You can use the Wallet app to transfer your existing cards from your previous device to another device. Your previous device must be nearby and connected to the internet. *Apple Cash is only available in the U.S. Under Wallet & Apple Pay, select Remove Items.*

Turn off Apple Cash and remove your cards and passes. If your device is unresponsive, sign in to, select Devices, then select the unresponsive device.

If your device needs battery service, make sure that the battery percentage is at 30% or less when you bring it in, if possible.

To do this, tap Settings > General > About and look next to Carrier.

Confirm the carrier for your device, if you are unsure of which carrier you are using.

#Do i have to make appointment at apple store password#

For some repairs, you'll need your Apple ID password to erase your device and turn off Find My.* Follow these steps before you take your device to an Apple Store, Apple Authorized Service Provider, or carrier.